1. Soft Reset

• From Wired Keypad
  • Press the unlock button
  • Manually close the door
  • Press & hold stop for 10 seconds until lights are rapidly flashing
  • Within 5 seconds of lights rapidly flashing press close
  • Your doors are now Reset

• From Touchscreen
  • Press the unlock button
  • Manually close the door
  • Scroll Over to the Features page
  • Press & hold System Reset (for about 10 seconds or until bubble highlights in green)
  • Your doors are now Reset

2. Call Us!

1. Soft Reset

• From Wired Keypad
  • Press the unlock button
  • Manually close the door
  • Press & hold stop for 10 seconds until lights are rapidly flashing
  • Within 5 seconds of lights rapidly flashing press close
  • Your doors are now Reset

• From Touchscreen
  • Press the unlock button
  • Manually close the door
  • Scroll Over to the Features page
  • Press & hold System Reset (for about 10 seconds or until bubble highlights in green)
  • Your doors are now Reset

2. Call Us!

1. Soft Reset

• From Wired Keypad
  • Press the unlock button
  • Manually close the door
  • Press & hold stop for 10 seconds until lights are rapidly flashing
  • Within 5 seconds of lights rapidly flashing press close
  • Your doors are now Reset

• From Touchscreen
  • Press the unlock button
  • Manually close the door
  • Scroll Over to the Features page
  • Press & hold System Reset (for about 10 seconds or until bubble highlights in green)
  • Your doors are now Reset

2. Call Us!

• From Thinline Keypad
• • Input Factory Code 123#
  • Input *3123# (you should see a red flashing light)
  • Input 1# to set new passcode
  • Enter in your new passcode then press #
  • Enter * twice to confirm new passcode
  • Now new passcode should be active
  • Enter new passcode followed by # and door should open

• From Wired/Wireless Keypad
  • Press Open
  • Solid blue light and flashing red light will appear
  • At this time, input factory code (1234)
  • Once code is entered, red and blue lights will flash
  • As lights flash, hold down 1 & 2 (at the same time) for about 15 seconds (rapid red light should be flashing during this time)
  • Once lights slow down, enter in new passcode twice in a row
  • Blue and red lights will then both flash
  • Now new passcode should be active

Call Us!